Question 1

What is UPI payment?

Accepted Answer

Unified Payments Interface (UPI) is a popular payment method to transfer funds from one bank account to another, instantly and free of cost.

Question 2

What are the types of UPI payments?

Accepted Answer

Some popular UPI payment apps include BHIM, Google Pay, Amazon Pay, WhatsApp Pay and more.

Question 3

What is UPI payment gateway?

Accepted Answer

A UPI payment gateway a payments service that enables online transactions between buyers and sellers. A UPI payment gateway facilitates transfers through popular UPI apps such as BHIM, Google Pay, WhatsApp Pay and more. When a customer enters his/her payment details, the payment gateway requests the payment from the customer’s bank for products and services purchased online.

Question 4

What are the various UPI features available for businesses to adopt?

Accepted Answer

Businesses can collect payments on their website or app through the UPI payment gateway. Businesses can also collect payments on popular platforms like WhatsApp, SMS, email and Instagram through UPI DeepLinks.

To boost better customer experience, UPI Autopay and UPI intent flow are a must for every business.

UPI Switch enables businesses to integrate all the latest UPI-based features such as QR, IPO, OD, Links, Autopay and more without any wait time.

Question 5

How does UPI collect work?

Accepted Answer

In the UPI collect method, users need to enter their UPI ID/VPA. After the ID is validated, a collect notification is sent to the user's app to process the payment.

Question 6

How do users accept UPI collect requests?

Accepted Answer

This is simple:
Step 1: A collect request is sent to the user's mobile number
Step 2: The user needs to log in to their UPI application and click on UPI
Step 3: Next, the user needs to choose ‘Pending UPI transactions’
Step 4: Users can then review the business’ request carefully and choose the VPA from which the payment is to be made
Step 5: Users need to enter the UPI PIN associated with their bank account
Step 6: The funds will be transferred instantly to the business once submitted

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